Purchases

Payments

BUNDLES
Yoga10 bundles are valid for 4 months from the date of purchase for the named individual and cannot be frozen, refunded, exchanged or passed to another client.

Yoga5 bundles are valid for 2 months from the date of purchase for the named individual and cannot be frozen, refunded, exchanged or passed to another client.

If you wish to extend your bundle you can purchase an additional month for the price of £5.

*Please note that Bundles do not include any classes marked as ‘donations’

MONTHLY PASSES
Monthly passes are valid for one month from the date of purchase, unless requested at the time of purchase to delay the start. Our monthly passes are 6 month contracts which will auto-renew at the end of 6 months unless cancelled by the client. A 6 month unlimited contract is automatically deducted from your credit or debit card on a monthly basis on an agreed date. You cannot cancel this contract part-way through a month. This contract cannot be exchanged, or used by another client.

You will get 10% off a therapy treatment each month of your contract.

Single class sessions, bundles and monthly passes only be used for yoga, pilates or meditation classes. They cannot be used for workshops, courses, retreats or therapies.

*Please note that Monthly Passes do not include any classes marked as ‘donations’

WORKSHOPS/COURSES
Workshop or course payments cannot be refunded part-way through or transferred to pay for a different class, course or therapy.

Cancellations

The Secret Space reserves the right to cancel classes, although we will give advance notification where possible. If we have to cancel a class, you will receive a refund to your account of a class credit. If you have paid for a single session you can request a cash or card refund.

All payments are received by The Secret Space on behalf of the teacher or therapist.

Return / Refund Policy

Please ensure that you give as much notice as possible when cancelling a class or therapy.

CLASSES
As we are a small studio and every space counts, cancellations received less than 8 hours before the start time of a class will not be refunded or credited back to your account. If you have an Unlimited monthly pass and do not provide 8 hours cancellation notice, a charge equivalent to the class price will be added to your account.

THERAPIES
Cancellations received less than 24 hours before a therapy will not be refunded.

WORKSHOPS
Cancellations for courses or workshops that give less than a week’s notice will not be refunded.

ROOM RENTAL

Cancellations for room rentals that give less than 48 hours notice will not be refunded.

Memberships

FRIENDSHIPS

This payment will be debited from a debit or credit card each month on auto-pay. It will be debited every three months.

At the end of the 12 month period, the contract will automatically start again unless cancelled.

Any payments made are non-refundable.

This payment cannot be used for classes, workshops, therapies or any other products or services from The Secret Space.

The Secret Space Friendship has the following benefits:

– Invitation and discounts on holistic and yoga themed events
– Two half price guest passes for friends, work colleagues or family who are new to The Secret Space to attend yoga classes (physically send out).
– 10% off first therapy treatment for friends, work colleagues or family that you refer.
– 10% off a therapy treatment each quarter.
– Access to yoga mats with no extra charge
– 10% off selected products sold at Secret Space Shop (Jewellery not included).
– 6 monthly newsletter on the progress of charity projects
– Opportunity to meet new people out of the classes and treatment rooms

The money we receive from Secret Space Friendship will only be used for charitable projects. You will receive a periodic newsletter describing the good works that you helped to fund.

SECRET SPACE CORPORATE SPONSORSHIP

This payment will be debited from a debit or credit card each month on auto-pay. It will be debited every three months.
At the end of the 12 month period, the contract will automatically start again unless cancelled.

Any payments made are non-refundable.

This payment cannot be used for classes, workshops, therapies or any other products or services from The Secret Space.

This sponsorship will give your staff:

– Invitations too and discounts on holistic and yoga themed events.
– 6 monthly newsletter on the progress of charity projects.

The money we receive from Secret Space Corporate Sponsorship will only be used for charitable projects. You will receive a periodic newsletter describing the good works that you helped to fund.

Privacy Policy

The Secret Space is committed to maintaining your privacy. Your personally identifiable information is kept secure and is only used to allow us to improve the services and products that we can provide for you. Only authorised employees have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

The Secret Space will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.